We appreciate your visit to our website and your interest in our company, products, and web pages. Protecting your privacy while using our website is a priority for us.
1.1 Our privacy policy was last updated in December 2019.
1.2 When you visit our website for informational purposes only, without registering or providing personal details, we collect only the data that your browser transmits to our server (“server log files”). This includes:
Visited webpage
Date and time of access
Amount of data transmitted
Referral source
Browser used
Operating system used
IP address (anonymized where applicable)
2.1 When ordering or registering on our site, you may be asked to provide your name, email, mailing address, phone number, credit card details, or other information to enhance your experience.
2.2 We collect information when you register, place an order, subscribe to newsletters, respond to surveys, use live chat, open support tickets, or engage with our site in any way.
We use collected data to:
Personalize your experience and tailor content to your preferences.
Improve our website’s functionality.
Provide better customer service.
Manage promotions, surveys, and other site features.
Process transactions quickly.
Request reviews or ratings.
Follow up on inquiries (via chat, email, or phone).
4.1 We conduct regular security scans to detect vulnerabilities and protect your data.
4.2 Personal information is secured behind restricted access networks. Sensitive data is encrypted via Secure Socket Layer (SSL) technology. Transactions are processed through a secure payment gateway and are not stored on our servers.
We use cookies to enhance your browsing experience. These include:
Session Cookies: Deleted after your session ends.
Persistent Cookies: Remain on your device to recognize you in future visits.
Cookies help us:
Improve functionality and ease of use.
Facilitate order processing.
Deliver personalized experiences.
You can manage cookie settings through your browser:
Disabling cookies may limit website functionality.
6.1 We do not sell or trade personal data. However, trusted partners assisting in website operations, business functions, or customer service may receive necessary information under confidentiality agreements.
6.2 Your consent to this privacy policy allows us to transfer your data where required. You may request to opt out of such transfers.
We may disclose personal data if required by law or in response to governmental requests (e.g., court orders or government agencies).
If you subscribe to our newsletter, we send periodic emails as per Art. 6 (1) 1 lit. a) GDPR. You can unsubscribe anytime via an opt-out link in emails or by contacting us.
9.1 Personal data is shared with delivery partners where necessary.
9.2 Shipping providers receiving data:
9.3 Payment providers receiving data:
We use remarketing services to show relevant ads:
Opt-out options:
We comply with CalOPPA but do not honor “Do Not Track” (DNT) requests.
12.1 In case of a data breach, we will notify affected users via email within 7 business days.
12.2 Users have legal recourse against data handlers who violate laws.
We adhere to CAN-SPAM regulations, ensuring:
No false/misleading email headers.
Clear identification of promotional emails.
Inclusion of a physical business address.
Quick processing of opt-out requests.
We do not knowingly collect data from individuals under 18 years old. If a child has provided personal data, parents may contact us for removal.
We may update this policy periodically. Changes will be posted here, with prior notice via email or on our website before they take effect.
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